Privacy Policy
This policy explains how information submitted through the Clairefontaine B2B website may be used to respond to product, service, and supply program inquiries. It is written for business users who contact us about stationery procurement, distributor programs, and documentation requests.
Information collected
We may collect contact details, company or institution name, country, product interest, message content, and technical information generated by normal website use. Do not submit confidential purchase terms or sensitive personal information unless requested through an appropriate business channel.
How information is used
Information is used to route inquiries, prepare responses, discuss product categories, provide requested documentation, and improve website operations. We may retain business correspondence where needed for sales administration, compliance, or relationship management.
Sharing
Inquiry information may be shared with internal teams, authorized representatives, logistics or service partners, and professional advisors when reasonably necessary to respond to the request or support a legitimate business process.
Choices
You may request correction or deletion of business contact details where applicable. Some records may be retained when required for legal, security, accounting, or contractual reasons.
Contact
For privacy questions related to this website, use the contact form and identify the request as a privacy matter.